Technical Support and Equipment

For assistance with connecting to and using campus-wide services including email accounts, wireless networks, dial-up service and anti-virus/network security contact the university's IT website at http://it.uoregon.edu.

For assistance in the Brainerd Lab (306 Allen) see the lab monitor at the station nearest the door.

For help accessing and using computers, printers, scanners and software within Allen Hall computer labs contact technical services:

• Send email to support@jcomm.uoregon.edu with specific details about your issue
• Call our help desk at 346-0257 between the hours of 9 a.m. and 5 p.m. weekdays.
• Visit 312B Allen Hall between the hours of 9 a.m. and 5 p.m. weekdays.

To reserve and check-out equipment, please e-mail the support staff at support@jcomm.uoregon.edu. For questions specific to video or audio issues, please contact Kevin May. Contact the Knight Library's Media Services group for help with equipment in Allen Hall rooms 221, 216, 218 & 301a.

Services we provide

Support for Apple Macintoshes and Windows PCs in computer labs and faculty offices
Support for printers, scanners, disk drives and all other hardware
Support for all school-owned software
Assistance with school audio and video equipment
Web site design, maintenance, consulting (for classes and student organizations only)
Student purchasing advice for computers and software
Referral to a vast array of technical resources
Faculty computer purchasing, installation and setup

Services we cannot provide

Support involving personal hardware and software
Help with personal, non-academic projects
Training on an individual basis

The School of Journalism & Communication Technical Services staff includes:

Andre Chinn
Instructional Technology Coordinator
541-346-2154
achinn@uoregon.edu

Tom Lundberg
Information Technology Consultant
541-346-3142
toml@jcomm.uoregon.edu

Kevin May
Audio/Visual Technician
Chambers Electronic Media Center
541-346-4244
kmay2@uoregon.edu

Louis Vidmar
Webmaster
webmaster@jcomm.uoregon.edu

Systems Administrator

541-346-0641